- What’s the news: The Un-carrier’s industry-leading technology has now blocked 3.5 billion scam calls and warned customers of 15 billion ‘Scam Likely’ calls. Now, T-Mobile is hosting a virtual ‘Block Party’ on July 15th to raise awareness of Scam ID, the free service that flags ‘Scam Likely’ calls, and Scam Block, the free option that stops ‘Scam Likely’ calls before they ever reach your phone.
- Why it matters: Experts say nearly half of all mobile calls this year will be robo-spam1, and customers say robocalls suck2.
- Who it’s for: Anyone who’s sick and tired of getting calls they don’t want. So, you know, like everyone.
BELLEVUE, Wash.–(BUSINESS WIRE)–Scammers and spammers, y’blocked. Robocalls are on the rise, and T-Mobile (NASDAQ: TMUS) continues to lead the war against robo-spam – all those unwanted robocalls and scam calls. Today, the Un-carrier announced it has now blocked 3.5 billion scam calls and warned T-Mobile and Metro by T-Mobile customers about 15 billion ‘Scam Likely’ calls since launching its free network-based Scam ID and Scam Block solutions in March 2017. The Un-carrier is now warning customers about one billion ‘Scam Likely’ calls a month – or 23,000 every minute!
But the problem is only getting worse. U.S. mobile customers received nearly 48 billion robocalls last year – more than 150 calls for every adult3. And half of calls this year are projected to be robo-spam, and in the last twelve months, Americans have been scammed out of over $10 billion4. Fraudsters are finding more sophisticated ways to trick consumers, spoofing familiar business numbers and using personal information to lure people in to a false sense of security.
T-Mobile customers have choices when it comes to dealing with robo-spam. Every postpaid T-Mobile customer and Metro by T-Mobile customers get free Scam ID included, so they get warned of a ‘Scam Likely’ call and can decide when to pick up – or get the satisfaction of hitting “decline” on scammers. But by simply dialing #662# to activate free Scam Block, these customers will never see another ‘Scam Likely’ call again. To help customers understand those options, T-Mobile is hosting a virtual Scam ‘Block Party’ on July 15th to get customers activating Scam Block and sharing robo-spam prevention tips on their social channels.
“We recognized the robocalling epidemic early on and were first to give customers 100% free scam protection built into the core of our network and first to launch caller verification,” said John Legere, CEO of T-Mobile. “We believe customers should always be in the driver’s seat, and that’s why we have Scam ID and Scam Block. Personally, I like Scam ID so I can see ‘Scam Likely’ calls. It’s soooo satisfying to hit “decline”! But if you never want to see those calls again, activate Scam Block, and we’ll stop them before they ever reach your phone.”
T-Mobile’s Virtual ‘Block Party’
To raise customer awareness, the Un-carrier is hosting a virtual ‘Block Party’ on July 15th starting at 6 AM PT on Twitter. During the ‘Block Party,’ share a screenshot, photo or video of you turning on Scam Block and post it on Twitter or Facebook using #ScamBlockParty. Already enabled Scam Block? Just retweet @TMobile or share on T-Mobile’s Facebook posts using #ScamBlockParty. Or, anyone can play along with Robocall Trivia! However you join the ‘Block Party’, be on the lookout for surprises from the Un-carrier!
Network Protection FTW
T-Mobile protects consumers at the core of its network with scam-prevention technology built right in. Using AI and machine learning, T-Mobile analyzes calls to examine their “fingerprint” and behavior to detect likely scams. And T-Mobile’s protections update constantly, every 4-6 minutes, while app-based approaches are only as current as your last app update.
T-Mobile offers three key ways to stay protected from scam calls: Scam ID/Block, Name ID and Caller Verified (see accompanying images).
T-Mobile Leads the Industry in Scam Protection
From delivering the industry’s first 100% free scam network-level protection to launching the first cross-network call authentication using STIR/SHAKEN standards, T-Mobile has been leading the fight against robocalls for over two years (see accompanying images).
To turn on Scam Block, T-Mobile postpaid and Metro by T-Mobile customers simply dial #662# on a T-Mobile phone, or to turn it off, dial #632#. You can also enable Scam Block through MyTMobile.com or the T-Mobile Name ID app. To learn more about all the ways T-Mobile keeps consumers protected against scams and spam, visit https://www.t-mobile.com/resources/call-protection.
Scam ID and Scam Block are for all T-Mobile postpaid and Metro by T-Mobile customers. Capable device required. Enabling Scam Block may inadvertently block desired calls. Disable Scam Block at any time. Name ID: Info for some unknown numbers not available.
About T-Mobile US, Inc.
As America’s Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. Our advanced nationwide 4G LTE network delivers outstanding wireless experiences to 81.3 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com.
T-Mobile US, Inc. Media Relations