Eggplant Adds Automated User Experience Testing to Its Digital Automation Intelligence Suite

Makes it simple and quick for software teams to deliver products that
are fast, intuitive, high-quality and delight users

LONDON & BOULDER, Colo.–(BUSINESS WIRE)–lt;a href=”” target=”_blank”gt;#AIlt;/agt;–Eggplant,
the customer experience optimization specialist, today announced the
latest enhancements to its Digital Automation Intelligence (DAI) Suite.
The new capabilities augment Eggplant’s continuous intelligent
automation by making it simple and quick for teams to test the
performance and usability of their products as well as basic
functionality, delivering a better user experience that drives business

Performance and usability play a critical role in user satisfaction,
productivity, adoption, and retention. However, most teams are still
only testing basic functionality. This approach is simply not enough in
the digital world where software runs everything from retail, to
banking, to cars, to medical devices.

Performance and usability testing have traditionally been very difficult
and time-consuming for organizations. Adding these capabilities to the
DAI Suite software means that teams can now test performance and
usability quickly without requiring specialist knowledge or skills.

New additions to Eggplant’s Digital Automation Intelligence Suite for
full user experience testing include:

  • Automated usability testing: A range of usability problems are
    automatically identified, from slow loading images to objects that
    re-position themselves right before you try and click on them.
  • One-click performance testing: Select any number of functional
    test cases and how many of each you want to run in parallel and simply
    click. The cloud based execution platform then executes the
    performance tests and returns with insights and results.
  • Release Insights: Complete release readiness information in a
    dashboard that augments defect predictions, coverage analysis with
    both performance and usability insights.

Eggplant has also added a selection of other features to its DAI Suite
to help teams accelerate testing and improve quality. For example,
defect heat maps that enable testers to understand the root-cause
patterns behind defects, sub-models to help teams get the benefits of
model-based testing at Enterprise scale, and more APIs to ensure teams
can fully integrate Eggplant into their DevOps pipeline.

Quotes and Commentary
“Optimizing the customer
experience is the holy grail for all digital businesses. But most teams
we speak to tell us that they don’t have the time or skills for
performance and usability testing. These new capabilities in Eggplant’s
DAI suite mean that every testing team can now quickly and easily do
performance and usability testing in addition to the functional testing
they are already doing.”
Antony Edwards, COO, Eggplant

Additional Resources

About Eggplant
Eggplant, the fastest growing test automation
provider and a portfolio company of The Carlyle Group, provides
user-centric, intelligent testing and performance solutions designed to
optimize the digital experience, delight customers, and drive business
success. Only Eggplant enables organizations to test, monitor, analyze,
and report on the quality and responsiveness of software applications
across different interfaces, platforms, browsers, and devices, including
mobile, IoT, desktop, and mainframe. Learn more at


Claire Rowberry, +1 617-785-5571

Ilona Hitel, +44 7734 355205

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